FAQ

SHIPPING & DELIVERY

$5.99 flat rate shipping fee for all orders under $50.00. Any purchase over $50.00 will be eligible for free shipping. 

 

RETURNS/EXCHANGE POLICY

No cash refunds - All sales are final.

We will happily exchange unused products within 14 days of receipt. Buyer is responsible for return shipping. You may choose another available item or retain store credit to use toward a future purchase.

Should you receive a damaged or defective product, please email us so that we can arrange a return/exchange and turn that frown upside down!

 

TRACKING YOUR ORDER

Once your order is shipped you will be sent a link with your tracking information. 

 

PRIVACY POLICY

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. When ordering or registering to our site, you may be asked to enter personal information for billing/shipping purposes. We do protect the privacy of our customers. 

PAYMENTS ACCEPTED

We accept: Visa, MasterCard, Discover, American Express, PayPal

 

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© 2018 by The Crafty Carousel LLC. 

support@thecraftycarousel.com